AMC

Annul Maintenance Contract

AMC Reduce downtime, contain costs and enhance performance

AMC services reduces the risk of costly downtime. The minute your network goes down, the cost of the problem starts going up. Our team’s monitoring and maintenance is designed to protect you from these expensive interruptions. Boost the productivity and performance of your network. As your AMC service provider, we provide continuous oversight to help keep big problems from erupting unexpectedly. Your business is shielded from the productivity loss associated with stop-and-start support that is only there when something goes wrong. Proven stability through proactive monitoring. We keep your network running at all times, fine tune your performance and improve your productivity. Our maintenance strategy reduces downtime through detection, prevention and upgrades. Work closely with our strategic technology advisers. Whether you have a full IT staff, partial staff, or none, our strategic technology advisers can help craft a plan to keep your network running efficiently. When your IT is properly managed, you can serve your customers more effectively.

Different Businesses With Different Needs

Small Business

Enterprise organizations

Our AMC puts in place all of the core preventative maintenance and virus protection required to maintain you network. If an issue occurs, we will notify you. You have the option to route the issue to our team or to just fix the problem yourself. This arrangement works well for organizations with one person overseeing IT, especially if that person is wearing two or more hats. You can control costs by handling issues you’ve got the time and skill to fix, while routing the more complex issues to our 24x7x365 Help Desk

In this scenario, our systems and processes provide preventative protection and virus management while informing your IT staff on the health of your system so they can make informed decisions. Managed IT also takes a load off your internal staff when it comes to patching, updating, monitoring, and protecting your environment. Your team can focus on supporting your business while our team focuses on the routine maintenance that keeps your system humming along.

Small – medium size business

Companies with a small, over-taxed IT staff or none at all find IT AMC to be their most cost-effective solution. This plan is simple to manage and easy to budget for. Many of our clients have tried using one-off contractors, or a single staff member that had too many things to do. Some have tried using other outsourced IT teams. Proper management of an IT environment requires a large and varied skill set to keep things running and move the business forward. Even the most talented techie would be hard-pressed to master the vast body of knowledge required to stay up to speed on every aspect of IT management. The companies who try this “jack of all trades” model discover that what seems cheaper at first generally becomes expensive especially when business opportunities are lost due to IT problems. We have staff members certified in almost every technology including a number of atypical solutions from far out in left field. With our diverse team of experts, we are able to remedy any problem and help you take advantage of every opportunity. You get full access to the entire team from installers to business consultants to help you move your business forward.

Let’s Talk About Cloud

What is a public cloud? A public cloud refers to a computing service offered by a third-party vendor, such as Microsoft Azure, that can be accessed over the internet. This type of service is typically sold on-demand, which allows customers to only pay per usage for the storage and bandwidth they will use. Organizations that take advantage of the public cloud save money by not having to purchase and maintain on-premise IT infrastructure. They also shift responsibility for management and maintenance to their managed cloud service provider, allowing their internal staff to focus on strategic initiatives. The public cloud can be deployed quicker than setting up and configuring on-premise devices, and with this ease of access comes the ability to scale according to business demands as they fluctuate.

What is a private cloud? A private cloud refers to computing services offered over an organization’s internal network or over the Internet. Organizations that take advantage of private cloud computing can ensure they have a higher level of security and privacy due to firewalls and internal hosting in our onsite SOC 2 Type 2 data center. Organizations can also benefit from self-service, customization and scalability within a public cloud. Private clouds will require an internal staff to monitor and maintain the environment, so the organization will still have to carry the expense a traditional data center will carry.

What is a hybrid cloud? Private clouds can be combined with public clouds to create a hybrid cloud environment that meets the needs of your business. At Dynamic Quest, we can provide the best of both worlds. Clients that are not able to move all their technology server infrastructure to the public cloud can utilize our SOC 2 Type 2 data center for servers that require a private set of hardware. While most servers can be seamlessly migrated into the Microsoft Azure public cloud environment, we can provide solutions that fit your needs.

What Is Server Migration? Dynamic Quest’s team of IT professionals can meet with your organization to build a comprehensive migration plan. Upgrading from one platform to another and migrating data comes with inherent risks. Let us minimize the cost of downtime and potential data loss that could drain your IT resources. Talk to us today to build your custom server migration plan.